merry-wolf

Introduction

merry-wolf respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or engage our services.

By using our website, you consent to the practices described in this policy.

Information We Collect

We may collect the following types of information:

Personal identification information: Name, email address, and other contact details you provide through our enquiry forms.
Project information: Details about your property, project requirements, and preferences shared during consultations.
Technical data: Information automatically collected when you visit our website, including IP address, browser type, and browsing patterns.
Cookie data: Information collected through cookies and similar technologies as described in our Cookie Policy.

How We Use Your Information

We use collected information for the following purposes:

To respond to your enquiries and provide requested services
To prepare project proposals and quotations
To communicate about ongoing projects
To improve our website and services
To comply with legal obligations

Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

Consent: When you submit an enquiry form or contact us directly.
Contract: When processing is necessary to fulfil a service agreement.
Legitimate interests: When processing is necessary for our business operations, provided your rights are not overridden.
Legal obligation: When required by applicable law.

Data Sharing

We do not sell your personal information to third parties. We may share your data with:

Service providers who assist with website hosting, email delivery, and business operations
Professional advisors such as accountants and legal counsel
Regulatory authorities when required by law

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. Enquiry data is typically retained for 24 months after our last interaction unless you request earlier deletion.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

Right to access your personal data
Right to correct inaccurate data
Right to request deletion of your data
Right to restrict processing
Right to data portability
Right to object to processing

To exercise any of these rights, please contact us using the details provided below.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this privacy policy or our data practices, please contact us at:

Email: [email protected]
Address: 42 Jacaranda Lane, Sandton, Gauteng 2196, South Africa

Privacy Policy